PROFESSIONAL DATA SCIENCE
Our international Data Science team consists of members with graduate degrees from renowned universities in London, Bern, Michigan and Berlin, and industry experience from Fujitsu, Barclays, DHL, Adecco (at Google), and Deutsche Telekom. Our team not only advances our AI-algorithms for top performance, they also consult contact centers with optimal strategies for giving callers the best possible service.
We understand the relevant KPIs that contact centers value for both business operations and for customer satisfaction, so when we show you how our products support both your customers needs and your business goals, we’ll be speaking the same language.