CCW 2020

Find virtualQ at stand H16/J15 in Hall 3!


MARCH 2-4, 2020 | ECC Berlin
CCW Freiticket
CCW 2019 Keyvisual

It’s hard to believe, but the Call Center World 2020 Conference is already approaching us! We at virtualQ are thrilled to invite you and provide you with a ticket (visitor’s edition) at no cost to you! But the number of tickets is limited – so be sure to be quick to grab your ticket ASAP!

Don’t miss the industry’s highlight of the year! Be there for the 22nd edition of the Who’s Who of the customer service industry, where you’ll get to see the most innovative customer service solutions of the year, and see and evaluate upcoming 2020 trends for yourself – live!

What to expect during CCW 2020:

Professional Networking Opportunities

You’ll meet well-known figures of the customer service industry

Exciting Presentations from Service Experts

Update your service knowledge and be inspired by best practices

Interactive Innovative Solutions

Experience for yourself innovative solutions at the exhibition booths – whether the solutions feature AI, customer dialogue, or some form of digitalization solutions. Get the perfect overview at what’s new in the service industry

Meet us in person at ccw2020!

Meet virtualQ at our exhibition booth at Call Center World! Book your individual appointment with us today, and together, we can discuss how virtualQ can assist you with your customer service needs at CCW2020! We look forward to meeting you soon!

Of course, virtualQ will also be represented again as an exhibitor at Call Center World. Book your individual consultation appointment for the CCW 2020 directly now and let us discuss together at the virtualQ booth to what extent virtualQ can help you solve your service challenges!

Return on Investment Whitepaper

Return on Investment

In today’s “switching economy,” consumers are more likely to switch from one brand to another. Customers are able to use several different websites to compare price and experience across different products and service providers. This easily accessible pool of information makes it easy for customers to switch from one service provider with just one click. For businesses, this means a higher likelihood of losing customers. Learn how to reduce contact center personnel costs, gain stronger customer loyalty, and differentiate yourself from your competitors!

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