{"id":223229,"date":"2023-04-03T14:57:09","date_gmt":"2023-04-03T12:57:09","guid":{"rendered":"https:\/\/virtualq.knorke.de\/branchenloesung-energiewirtschaft\/"},"modified":"2025-11-05T13:52:26","modified_gmt":"2025-11-05T12:52:26","slug":"industry-solution-energy-utilities","status":"publish","type":"page","link":"https:\/\/virtualq.io\/en\/industry-solution-energy-utilities\/","title":{"rendered":"Industry solution &#8211; Energy &amp; Utilities"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"223229\" class=\"elementor elementor-223229 elementor-1506\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7365962 e-con-full e-flex e-con e-parent\" data-id=\"7365962\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c5c0c00 e-con-full e-flex e-con e-child\" data-id=\"c5c0c00\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fee3ee9 elementor-absolute elementor-hidden-tablet elementor-hidden-mobile elementor-widget__width-inherit elementor-widget elementor-widget-ucaddon_diagonal_hero\" data-id=\"fee3ee9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"ucaddon_diagonal_hero.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Diagonal Hero -->\n\t\t<link id='uc_ac_assets_file_uc_fashion_header_css_4046-css' href='https:\/\/virtualq.io\/wp-content\/uploads\/ac_assets\/uc_fashion_header\/uc_fashion_header.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='uc_fonts_googleapis_com_css_family_alegreya_400_900italic_900_700italic_700_400italic-css' href='https:\/\/fonts.googleapis.com\/css?family=Alegreya:400,900italic,900,700italic,700,400italic' type='text\/css' rel='stylesheet' >\n\t\t<link id='uc_fonts_googleapis_com_css_family_roboto_400_100_100italic_300italic_400italic_500_500italic_700_700italic_900_900italic-css' href='https:\/\/fonts.googleapis.com\/css?family=Roboto:400,100,100italic,300italic,400italic,500,500italic,700,700italic,900,900italic' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Diagonal Hero *\/\n\n#uc_diagonal_hero_elementor_fee3ee9\n{\n  display:flex;\n}\n\n#uc_diagonal_hero_elementor_fee3ee9 .ue-image\n{\n  background-image:url(https:\/\/virtualq.io\/wp-content\/uploads\/2023\/04\/header1200x600.jpg);\n  background-size:cover;\n  flex-shrink:0;\n  flex-grow:0;\n  position:relative;\n  overflow:hidden;\n}\n\n#uc_diagonal_hero_elementor_fee3ee9 .ue-image-overlay\n{\n  position:absolute;\n  top:0;\n  left:0;\n  right:0;\n  bottom:0;\n  height:100%;\n  width:100%;\n}\n\n\n#uc_diagonal_hero_elementor_fee3ee9 .ue-content\n{\n  display:flex;\n  align-items:center;\n  justify-content:center;\n  flex-grow:1;\n}\n\n#uc_diagonal_hero_elementor_fee3ee9 .ue-content > div\n{\n  width:100%;\n}\n.ue-title\n{\n  font-size:52px;\n}\n\n#uc_diagonal_hero_elementor_fee3ee9 .ue-btn-wrap\n{\n  width:100%;\n}\n#uc_diagonal_hero_elementor_fee3ee9 .ue-btn\n{\n  transition:0.3s;\n  text-decoration:none;\n  text-align:center;\n}\n\n#uc_diagonal_hero_elementor_fee3ee9 .ue-separator\n{\n  display:inline-block;\n}\n\n<\/style>\n\n<div id=\"uc_diagonal_hero_elementor_fee3ee9\" class=\"diagonal_hero\">\n  <div class=\"ue-content\">\n    <div>\n      <div class=\"ue-template\"><\/div>\n      <div class=\"ue-title\"><\/div>\n      \n      <div class=\"ue-separator-wrapper\">\n        <div class=\"ue-separator\"><\/div>\n      <\/div>\n      \n      <div class=\"ue-sub-title\"><\/div>\n      \n      <div class=\"ue-btn-wrap\"><a  class=\"ue-btn \" href=\"#\" ><\/a><\/div>\n      \n      <div class=\"ue-template\"><\/div>\n    <\/div>\n  <\/div>\n  <div class=\"ue-image\">\n    \n\t<div class=\"ue-image-overlay\"><\/div>  \n\t\n\n  \t\t  \n  <\/div>\n  \n<\/div>\n<!-- end Diagonal Hero -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eec551a e-flex e-con-boxed e-con e-child\" data-id=\"eec551a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5463d88 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"5463d88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">virtual<span style=\"color:#F5D05E\">Q<\/span> for <br>Energy &amp; Utilities<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-228a3b3 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"228a3b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Achieve maximum accessibility while reducing workloads. Don&#8217;t leave your customers waiting.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac4543f e-flex e-con-boxed e-con e-parent\" data-id=\"ac4543f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35ccba3 elementor-widget elementor-widget-heading\" data-id=\"35ccba3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><font color=\"#5d91a6\"><span>Get maximum reachability<\/span><\/font> in just a few days.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-80c8c56 e-con-full e-flex e-con e-child\" data-id=\"80c8c56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-32632d0 e-con-full e-flex e-con e-child\" data-id=\"32632d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8170bff e-con-full e-flex e-con e-child\" data-id=\"8170bff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-532feb3 e-con-full e-flex e-con e-child\" data-id=\"532feb3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62c3a16 elementor-widget elementor-widget-image\" data-id=\"62c3a16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/news\/cases\/success-story-evita\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"320\" height=\"130\" src=\"https:\/\/virtualq.io\/wp-content\/uploads\/2023\/07\/EvitaMini-320x130-1.jpg\" class=\"attachment-full size-full wp-image-222301\" alt=\"\" srcset=\"https:\/\/virtualq.io\/wp-content\/uploads\/2023\/07\/EvitaMini-320x130-1.jpg 320w, https:\/\/virtualq.io\/wp-content\/uploads\/2023\/07\/EvitaMini-320x130-1-300x122.jpg 300w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-372c8e0 elementor-widget elementor-widget-image\" data-id=\"372c8e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"320\" height=\"130\" src=\"https:\/\/virtualq.io\/wp-content\/uploads\/2023\/07\/WienEnergie-320x130-1.jpg\" class=\"attachment-full size-full wp-image-222290\" alt=\"\" srcset=\"https:\/\/virtualq.io\/wp-content\/uploads\/2023\/07\/WienEnergie-320x130-1.jpg 320w, https:\/\/virtualq.io\/wp-content\/uploads\/2023\/07\/WienEnergie-320x130-1-300x122.jpg 300w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b10531c elementor-widget elementor-widget-image\" data-id=\"b10531c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/virtualq.knorke.de\/success-case-badenova-transcom\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"320\" height=\"130\" src=\"https:\/\/virtualq.io\/wp-content\/uploads\/2023\/07\/BadenovaTranscom-320x130-1.jpg\" class=\"attachment-full size-full wp-image-222292\" alt=\"\" srcset=\"https:\/\/virtualq.io\/wp-content\/uploads\/2023\/07\/BadenovaTranscom-320x130-1.jpg 320w, https:\/\/virtualq.io\/wp-content\/uploads\/2023\/07\/BadenovaTranscom-320x130-1-300x122.jpg 300w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0b120d1 e-con-full e-flex e-con e-child\" data-id=\"0b120d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00fb537 elementor-widget elementor-widget-image\" data-id=\"00fb537\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"130\" src=\"https:\/\/virtualq.io\/wp-content\/uploads\/2023\/07\/CapitaMini-320x130-1.jpg\" class=\"attachment-full size-full wp-image-222306\" alt=\"\" srcset=\"https:\/\/virtualq.io\/wp-content\/uploads\/2023\/07\/CapitaMini-320x130-1.jpg 320w, https:\/\/virtualq.io\/wp-content\/uploads\/2023\/07\/CapitaMini-320x130-1-300x122.jpg 300w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3270147 elementor-widget elementor-widget-image\" data-id=\"3270147\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/news\/cases\/success-story-badenova-transcom\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"130\" src=\"https:\/\/virtualq.io\/wp-content\/uploads\/2023\/05\/Transcom320.png\" class=\"attachment-full size-full wp-image-160878\" alt=\"\" srcset=\"https:\/\/virtualq.io\/wp-content\/uploads\/2023\/05\/Transcom320.png 320w, https:\/\/virtualq.io\/wp-content\/uploads\/2023\/05\/Transcom320-300x122.png 300w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0aef727 elementor-widget elementor-widget-image\" data-id=\"0aef727\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"130\" src=\"https:\/\/virtualq.io\/wp-content\/uploads\/2023\/07\/Enbw-320x130-1.jpg\" class=\"attachment-full size-full wp-image-222296\" alt=\"\" srcset=\"https:\/\/virtualq.io\/wp-content\/uploads\/2023\/07\/Enbw-320x130-1.jpg 320w, https:\/\/virtualq.io\/wp-content\/uploads\/2023\/07\/Enbw-320x130-1-300x122.jpg 300w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0ce5a46 e-con-full e-flex e-con e-child\" data-id=\"0ce5a46\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0efed41 elementor-widget elementor-widget-text-editor\" data-id=\"0efed41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Yours within a few days and without IT outlay:<\/strong><\/p>\n<ul>\n<li>Best availability 24\/7 <\/li>\n<li>Waiting times eliminated <\/li>\n<li>Efficiency increased &amp; costs saved<\/li>\n<li>AHTs shortened <\/li>\n<li>First, second, and third level processes optimized<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a4e109 e-flex e-con-boxed e-con e-parent\" data-id=\"6a4e109\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2b67418 e-con-full e-flex e-con e-child\" data-id=\"2b67418\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0f7ea2a e-con-full e-flex e-con e-parent\" data-id=\"0f7ea2a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-801fe1a e-con-full e-flex e-con e-child\" data-id=\"801fe1a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8b68dc0 e-con-full e-flex e-con e-child\" data-id=\"8b68dc0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-99d6bd2 e-con-full e-flex e-con e-child\" data-id=\"99d6bd2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae4fb77 elementor-widget elementor-widget-heading\" data-id=\"ae4fb77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><font color=\"#5d91a6\">Use cases<\/font> in the utilities &amp; energy industry<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f222d38 e-con-full e-flex e-con e-child\" data-id=\"f222d38\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-8127f3b e-con-full e-flex e-con e-child\" data-id=\"8127f3b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5cb7b85 e-con-full e-flex e-con e-child\" data-id=\"5cb7b85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-dbde840 e-con-full e-flex e-con e-child\" data-id=\"dbde840\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6479dbc elementor-widget elementor-widget-image\" data-id=\"6479dbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1300\" height=\"868\" src=\"https:\/\/virtualq.io\/wp-content\/uploads\/2023\/06\/Energy-AF1.jpg\" class=\"attachment-full size-full wp-image-216853\" alt=\"\" srcset=\"https:\/\/virtualq.io\/wp-content\/uploads\/2023\/06\/Energy-AF1.jpg 1300w, https:\/\/virtualq.io\/wp-content\/uploads\/2023\/06\/Energy-AF1-300x200.jpg 300w, https:\/\/virtualq.io\/wp-content\/uploads\/2023\/06\/Energy-AF1-1024x684.jpg 1024w, https:\/\/virtualq.io\/wp-content\/uploads\/2023\/06\/Energy-AF1-768x513.jpg 768w\" sizes=\"(max-width: 1300px) 100vw, 1300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-977a3e5 e-con-full e-flex e-con e-child\" data-id=\"977a3e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5dad0d5 e-con-full e-flex e-con e-child\" data-id=\"5dad0d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bc52c4e e-con-full e-flex e-con e-child\" data-id=\"bc52c4e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f55dba2 e-con-full e-flex e-con e-child\" data-id=\"f55dba2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e814e34 elementor-widget elementor-widget-heading\" data-id=\"e814e34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Manage <font color=\"#5d91a6\">continuous demand<\/font>  with intelligent algorithms <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-529e0c9 elementor-widget elementor-widget-text-editor\" data-id=\"529e0c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Reduce conversation times and redialing by using intelligent call-backs. By lowering the overall load in inbound customer service, you reduce pressure on your employees, creating<\/span> a significantly more relaxed and efficient working environment.<\/p><p>As a result, costs in customer service are reduced, and efficiencies in your own contact center are increased.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92db725 elementor-align-center elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"92db725\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/news\/use-case\/optimal-resources-with-peaksituations-from-callback\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c1f597 e-con-full e-flex e-con e-child\" data-id=\"7c1f597\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42ac655 elementor-widget elementor-widget-image\" data-id=\"42ac655\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1300\" height=\"867\" src=\"https:\/\/virtualq.io\/wp-content\/uploads\/2023\/06\/Energy-AF2.jpg\" class=\"attachment-full size-full wp-image-216855\" alt=\"\" srcset=\"https:\/\/virtualq.io\/wp-content\/uploads\/2023\/06\/Energy-AF2.jpg 1300w, https:\/\/virtualq.io\/wp-content\/uploads\/2023\/06\/Energy-AF2-300x200.jpg 300w, https:\/\/virtualq.io\/wp-content\/uploads\/2023\/06\/Energy-AF2-1024x683.jpg 1024w, https:\/\/virtualq.io\/wp-content\/uploads\/2023\/06\/Energy-AF2-768x512.jpg 768w\" sizes=\"(max-width: 1300px) 100vw, 1300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aa6c4b2 e-con-full e-flex e-con e-child\" data-id=\"aa6c4b2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9a254ce e-con-full e-flex e-con e-child\" data-id=\"9a254ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-981cbb5 e-con-full e-flex e-con e-child\" data-id=\"981cbb5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2339b04 e-con-full e-flex e-con e-child\" data-id=\"2339b04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb1de0e elementor-widget elementor-widget-heading\" data-id=\"cb1de0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><font color=\"#5d91a6\">Customer loyalty<\/font> through reliable callbacks &amp; appointments <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a17b489 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a17b489\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Optimize your customer experience and establish good customer loyalty by using\u00a0outstanding service to create a unique selling point in the energy market .\u00a0<\/p><p>Customer service is an important criterion for many people. By offering callbacks, you give your customers the opportunity to get the call they want at a time they want, without having to wait for an uncertain amount of time on the phone.\u00a0<\/p><p>As virtualQ prompts customers to specify their issue ahead of the call, employees are able to prepare for the callback, leading to faster resolution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-500a347 elementor-align-center elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"500a347\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/happiness-loyalty\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4925157 e-con-full e-flex e-con e-child\" data-id=\"4925157\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a888976 elementor-widget elementor-widget-image\" data-id=\"a888976\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1300\" height=\"868\" src=\"https:\/\/virtualq.io\/wp-content\/uploads\/2023\/06\/CCcut.jpg\" class=\"attachment-full size-full wp-image-216858\" alt=\"\" srcset=\"https:\/\/virtualq.io\/wp-content\/uploads\/2023\/06\/CCcut.jpg 1300w, https:\/\/virtualq.io\/wp-content\/uploads\/2023\/06\/CCcut-300x200.jpg 300w, https:\/\/virtualq.io\/wp-content\/uploads\/2023\/06\/CCcut-1024x684.jpg 1024w, https:\/\/virtualq.io\/wp-content\/uploads\/2023\/06\/CCcut-768x513.jpg 768w\" sizes=\"(max-width: 1300px) 100vw, 1300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ebd0f01 e-con-full e-flex e-con e-child\" data-id=\"ebd0f01\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-127298a e-con-full e-flex e-con e-child\" data-id=\"127298a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7946c30 e-con-full e-flex e-con e-child\" data-id=\"7946c30\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c77dd9a e-con-full e-flex e-con e-child\" data-id=\"c77dd9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a14f70 elementor-widget elementor-widget-heading\" data-id=\"3a14f70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">1st-\/2nd-\/3rd- level <font color=\"#5d91a6\">process optimization<\/font> <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb6b386 elementor-widget elementor-widget-text-editor\" data-id=\"cb6b386\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sometimes, it isn&#8217;t possibe to resolve customer issues in first-level support and the enquiry needs to be escalated to departmenta level.\u00a0<\/p><p>In many cases, however, this adds to customer waiting times and often requires error-prone manual procedures.<\/p><p>Thanks to virtualQ&#8217;s advanced approach, appointments are scheduled for second-tier support &#8211; fully automated and coordinated using AI so that your staff don&#8217;t have to take any further manual steps to get customer issues resolved.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-001207e elementor-align-center elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"001207e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/news\/use-case\/process-workflow-optimization-for-effective-customerservice\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4adab3f e-flex e-con-boxed e-con e-parent\" data-id=\"4adab3f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-45dd2f2 e-con-full e-flex e-con e-child\" data-id=\"45dd2f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a1964f5 elementor-widget elementor-widget-heading\" data-id=\"a1964f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Discover our <span style=\"color:#F8F8F8\">success stories<\/span> in the energy industry<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c04dcfd e-flex e-con-boxed e-con e-parent\" data-id=\"c04dcfd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1b9f060 e-con-full e-flex e-con e-child\" data-id=\"1b9f060\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37d54bd elementor-widget elementor-widget-heading\" data-id=\"37d54bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Top successes for your \nenergy company<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8bd1de9 elementor-hidden-tablet elementor-hidden-mobile e-con-full e-flex e-con e-child\" data-id=\"8bd1de9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5c47f04 e-con-full e-flex e-con e-child\" data-id=\"5c47f04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f1755c4 e-con-full e-flex e-con e-child\" data-id=\"f1755c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-32fb9f3 e-con-full e-flex e-con e-child\" data-id=\"32fb9f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-341383e elementor-widget elementor-widget-counter\" data-id=\"341383e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">&gt;<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"16\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf44c17 elementor-widget elementor-widget-text-editor\" data-id=\"bf44c17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Accessibility increases in the energy and utilities industry <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d06fe6b e-con-full e-flex e-con e-child\" data-id=\"d06fe6b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b3a0ae elementor-widget__width-inherit elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1b3a0ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-46a64f1 e-con-full e-flex e-con e-child\" data-id=\"46a64f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-83aab5b e-con-full e-flex e-con e-child\" data-id=\"83aab5b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-870a968 e-con-full e-flex e-con e-child\" data-id=\"870a968\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4c771e elementor-widget elementor-widget-counter\" data-id=\"f4c771e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"55\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7e6016 elementor-widget elementor-widget-text-editor\" data-id=\"c7e6016\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lower abandonment rates <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-34d42c0 e-con-full e-flex e-con e-child\" data-id=\"34d42c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46efb76 elementor-widget__width-inherit elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"46efb76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-68fce83 e-con-full e-flex e-con e-child\" data-id=\"68fce83\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-dc832fe e-con-full e-flex e-con e-child\" data-id=\"dc832fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-549fe3c e-con-full e-flex e-con e-child\" data-id=\"549fe3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-833ce21 elementor-widget elementor-widget-counter\" data-id=\"833ce21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"16\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22dbebe elementor-widget elementor-widget-text-editor\" data-id=\"22dbebe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Efficiency gains through optimal call distribution<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12f9ec2 e-flex e-con-boxed e-con e-parent\" data-id=\"12f9ec2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2d8a249 e-con-full e-flex e-con e-child\" data-id=\"2d8a249\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a95e912 e-con-full e-flex e-con e-child\" data-id=\"a95e912\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-dc4e30b e-con-full e-flex e-con e-child\" data-id=\"dc4e30b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-198514d e-con-full e-flex e-con e-child\" data-id=\"198514d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-efc04e5 e-con-full e-flex e-con e-child\" data-id=\"efc04e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0f80a6 elementor-widget elementor-widget-heading\" data-id=\"c0f80a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color:#5D91A6\">Callbacks<\/span> in<br> crisis situations and call peaks<span style=\"color:#5D91A6\"><\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f5554a elementor-widget elementor-widget-text-editor\" data-id=\"7f5554a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Take advantage of our software solutions for customer service and your sales support: now, your customers can decide whether they want to schedule a callback or speak to the next available advisor. This way, you slash waiting times and your customers feel they are in good hands with you. Increase your customer loyalty by offering this new service.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8f28866 e-con-full e-flex e-con e-child\" data-id=\"8f28866\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-49ec4d7 e-con-full e-flex e-con e-child\" data-id=\"49ec4d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0500998 e-con-full e-flex e-con e-child\" data-id=\"0500998\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c235571 elementor-widget elementor-widget-heading\" data-id=\"c235571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color:#5D91A6\">Smart appointment management<\/span> with the web widget <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f155fb elementor-widget elementor-widget-text-editor\" data-id=\"1f155fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">In stressful situations, the virtualQ Web Widget supports your customer care hotline. By proactively and transparently offering a callback appointment on your website, you give customers peace of mind that they will be helped, preventing further contact attempts via other channels, reducing customer churn, and increasing your reachability.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f4bad45 e-con-full e-flex e-con e-child\" data-id=\"f4bad45\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ea60660 e-con-full e-flex e-con e-child\" data-id=\"ea60660\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-21491a7 e-con-full e-flex e-con e-child\" data-id=\"21491a7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2909fdc elementor-widget elementor-widget-heading\" data-id=\"2909fdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color:#5D91A6\">24\/7 availability<\/span> for your customer service<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-983e3b2 elementor-widget elementor-widget-text-editor\" data-id=\"983e3b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">By offering scheduled callbacks from your employees, you avoid unnecessary and cost-intensive forwarding to external service providers. The callbacks are scheduled by algorithms to times with lower contact volumes, meaning that they do not cause any additional work for your employees. Spread the load and start working more efficiently.<br \/><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>virtualQ for Energy &amp; Utilities Achieve maximum accessibility while reducing workloads. Don&#8217;t leave your customers waiting. Get maximum reachability in just a few days. Yours within a few days and without IT outlay: Best availability 24\/7 Waiting times eliminated Efficiency increased &amp; costs saved AHTs shortened First, second, and third level processes optimized Thanks to [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":232624,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-223229","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Industry solution - Energy &amp; Utilities - virtualq.io<\/title>\n<meta name=\"description\" content=\"Your callcenter software for utilities and energy providers. 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