Generate leads & sales
Never miss an enquiry from potential customers and increase your sales with intelligent callbacks.
Secure leads and up sales with virtualQ
Before
- Important questions about the purchase process or your product remain unanswered
- Lost calls mean less control over customer contacts
- Poor reachability and long waiting times lead to loss of turnover
- High bounce rate for online booking lines due to unanswered questions
- Customers guided by the competitors when it comes to questions
- Fluctuating or unsatisfactory sales conversions
After
- Every call is logged and becomes a contactable lead
- With the topic and contact details noted for a callback, you can stop customers going elsewhere.
- Concerns are recognised immediately and then answered promptly in a proactive return call
- Thanks to comprehensive information collected on the issue, your employees are better prepared for calls
- The positive service experience sways indecisive customers and builds trust.
- Your sales conversion rate is lastingly increased
The most frequent use cases for leads and sales generation
Intelligent callbacks support your sales and service team in various ways. Learn how you can benefit from automation in these use cases.
Leads, not lost calls
Thanks to contact data capture for callbacks, high call volumes will no longer lead to you missing customer contacts. You can then call them back at a scheduled time, maintaining control over your customer contacts.
No open queries with agents and sales representatives
Especially with high-price-point products or complex products requiring explanation, potential customers, sales representatives, or agents often have queries which need to be clarified on the phone. With virtualQ, you can guarantee perfect reachability.
Lower abandonment rates
If questions arise during the (online) purchasing process, prospective customers can use the web widget to request support. Here, virtualQ offers your customers a discreet way to obtain information and resolve uncertainties promptly with a personal contact person.
Better customer experience, higher conversion
Thanks to transparent and reliable service, website conversions are increased without additional effort. In addition, your employees are ideally prepared for customer enquiries, making their conversations more goal-oriented – and more successful.
Logged leads make for higher sales
For sales, as well as cross-selling and upselling opportunities, flawless service centre accessibility is decisive. With virtualQ, the option of booking a callback ensures that all contacts are turned into leads, increasing your turnover without you needing to increase capacity.
Web widget for automated increases in conversion
If questions suddenly arise in the booking or purchasing process, our web widget on your website offers the quickest possible callbacks or a consultation appointment scheduled to the minute. This level of reliability can sway undecided potential customers in their decision – and chalk up a sale!
Never miss a lead or sale again
Whether on your website, on the phone, in your chat or in your app: with virtualQ, prospects who previously drifted away unnoticed become pre-qualified leads.
Achieve ideal employee utilization, a transparent customer experience, and thus maximum availability and customer satisfaction.
Turn prospects into customers—
automatically and flexibly. Manage appointment bookings smarter than ever before.
Use AI process automation to create lean and efficient workflows across all channels.
AI-based callback solution
Achieve ideal employee utilization, a transparent customer experience, and thus maximum availability and customer satisfaction.
AI-powered call scheduling
Turn prospects into customers—
automatically and flexibly. Manage appointment bookings smarter than ever before.
Automated service processes
Use AI process automation to create lean and efficient workflows across all channels.
Your message to virtualQ
How can we help?
We offer you direct contact to virtualQ. You can find direct contacts for your request here.
A demo says more than 1,000 words. Schedule an appointment with us directly in just a few clicks. We will be delighted to offer you a personal introduction to the power of virtualQ AI algorithms and how you can use them.
Numerous success stories, interviews, videos, whitepapers, e-books, webinars as well as news and blog articles are waiting for you. Discover the many ways you can make your customer service and sales unique.
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