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The top 5 effects on your customer service & 14 typical use cases.

Callback and appointment solutions for every channel.

perfect solution for your industrie.

About us – Partner, our team & open vacancies.

Insights – industry knowledge, success stories, press reviews & more.

virtualQ Insights

We offer the most intelligent, automated callback solution for businesses & organizations. This smoothens the connection with your customers and thus you can achieve relevant business effects.

SUCCESS STORY

The success story of Helvetia and virtualQ

Learn how virtualQ’s software helps optimize customer service at Helvetia by helping employees handle approximately 146,000 calls per year and ensuring the high value of customer service for the group.

We are pleased to introduce Sahar Derbel to you. Since 2022, Sahar has been supporting our Development Team at virtualQ
The employees of virtualQ introduce themselves! Timur started as a working student and has now been with virtualQ for years!
The employees of virtualQ introduce themselves! One of our founders Ulf gives tips here on what qualities you need if
The employees of virtualQ introduce themselves! Our Country Manager Peter for customers from Switzerland and Austria is your contact person!
The employees of virtualQ introduce themselves! Our Head of Product Dietmar tells us about his passion for our product!
The employees of virtualQ introduce themselves! Sahar talks about her virtualQ journey from internship to full-time employment!
The employees of virtualQ introduce themselves! Our Senior Information & Security Specialist Andre shares his insights on data protection at
The employees of virtualQ introduce themselves! Julian talks about his arrival at virtualQ right after graduation!
The employees of virtualQ introduce themselves! Our Head of Marketing Thomas leads our marketing team.

Also popular:
virtualQ as an employer

The employees of virtualQ introduce themselves! Our HR manager reveals some tips here about what is important to us!

Use virtualQ where you need it

The right solution for each channel or across channels – just as you need it.

VQ
PHONE

The intelligent and fully automated callback and appointment management software for maximum reachability and optimal workload management for your telephone service center.

VQ
WEB

Generate leads on your website or provide a unique customer service experience with our easy to integrate callback & appointment widget. Reach your customers on all channels

VQ
CONNECT

Open up new potential by integrating virtualQ into your existing system landscape. Combine virtual waiting, callbacks and workload-optimised appointments with voicebots, chatbots, messengers, apps and much more.

Your message to virtualQ

How can we help?

We offer you direct contact to virtualQ. You can find direct contacts for your request here.

Schedule a personal demo

A demo says more than 1,000 words. Make an appointment with us directly with just a few clicks. We will personally show you the power of virtualQ AI algorithms and your possibilities.

Get inspired

Numerous success stories, interviews, videos, whitepapers, e-books, webinars as well as news and blog articles are waiting for you. Discover the many ways you can make your customer service and sales unique. 

Become a partner

Let us grow together. Are you an ACD software provider, workforce management provider, BPO, contact center service provider or a consultancy? Become a partner now!

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Lisa

virtuaQ – ist die eine Datengeriebene und smarte KI die automatisierende Rückruf-Lösung für Unternehmen & Organisationen anbietet. Die Ihre Sales- oder Service- Verbindungen zu Ihren Kunden glättet. Dadurch können Sie relevante Business-Effekte erzielen:

Efficiency Booster

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Lead Engine

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Loyalty Driver

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Peak Helper

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Alle Lösungen

Anwendungsfälle

Peak Management

Curn Reduction

Cost Reduction

Effizienzsteigerung

Dauerbelastung / zuviele Anrufe

Mitarbeiterzufriedenheitssteigerung

Zur Übersicht