virtualQ Insights

We offer the most intelligent, automated callback solution for businesses & organizations. This smoothens the connection with your customers and thus you can achieve relevant business effects.

SUCCESS STORY

The success story of Helvetia and virtualQ

Learn how virtualQ’s software helps optimize customer service at Helvetia by helping employees handle approximately 146,000 calls per year and ensuring the high value of customer service for the group.

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virtualQ as an employer

Use virtualQ where you need it

The right solution for each channel or across channels – just as you need it.

AI-based callback solution

Achieve ideal employee utilization, a transparent customer experience, and thus maximum availability and customer satisfaction.

AI-powered call scheduling

Turn prospects into customers—
automatically and flexibly. Manage appointment bookings smarter than ever before.

Automated service processes

Use AI process automation to create lean and efficient workflows across all channels.

Your message to virtualQ

How can we help?

We offer you direct contact to virtualQ. You can find direct contacts for your request here.

Schedule a personal demo

A demo says more than 1,000 words. Make an appointment with us directly with just a few clicks. We will personally show you the power of virtualQ AI algorithms and your possibilities.

Get inspired

Numerous success stories, interviews, videos, whitepapers, e-books, webinars as well as news and blog articles are waiting for you. Discover the many ways you can make your customer service and sales unique. 

Become a partner

Let us grow together. Are you an ACD software provider, workforce management provider, BPO, contact center service provider or a consultancy? Become a partner now!

FAQ's - virtualQ has the answers

Do you have questions about our company or our product? Our FAQ page provides quick answers to the most frequently asked questions – from intelligent callback service to data security.