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The top 5 effects on your customer service & 14 typical use cases.

Callback and appointment solutions for every channel.

perfect solution for your industrie.

About us – Partner, our team & open vacancies.

Insights – industry knowledge, success stories, press reviews & more.

Work at virtualQ

Ready for your dream job?

With our smart software solution that streamlines customer service, we’ve shaken up the customer service industry while eliminating holding time for callers to our business customers’ hotlines.

Our vision is to create successful connections between organizations and their customers. Our success is based on innovative solutions and good teamwork, and this has made us a successful technology partner for our business customers.

Get to know us and become part of our team: apply now!

This is what
our employees say

Your benefits at virtualQ

Personal development

Our motto is: Strengthen strengths! With us, you can actively shape your job profile based on your individual strengths, experience, and ideas. Whether you are an intern or at senior level – we encourage initiative! Together, we’ll design the ideal job and work environment for you.

Yearly education budget

Workshops, courses, e-learning, conference: we are convinced that innovation is not possible without continuous learning – and we put our money where our mouth is, offering you a fixed annual training budget to foster you individually, based on your skills and interests!

30 vacation days

There are minimum legal requirements – and then there’s what we offer! Because we know time off is important for everyone.

Free Barista Service

Anyone can offer free coffee from a machine! With us, you get a free barista service from early in the morning through to the evening. Flat white with oat milk or straight americano? We’ll make your coffee wish come true! (And of course we have a well-stocked fruit basket, too…)

Home & flexible working

Adapt your work environment to suit your life and your needs. At virtualQ, you decide how you structure your working day. Whether you’re an early or late riser, prefer to work in our office in Berlin, or at home: when it comes to using your time and getting results, you know best.

Team days & after-work gatherings

In addition to team outings to places like Mallorca or Barcelona, we also offer you regular (but wholly voluntary) after-work events with your colleagues.

We know how important these events are for a good working atmosphere!

Great location to work

We are located on Moritzplatz in the centre of Berlin-Kreuzberg, surrounded by countless cafes, bars and restaurants. Yes, no shortage of good lunch options…!


... and much more

Secure bicycle parking in the courtyard

Apple or Windows laptops

Employee discounts and other corporate benefits

State-of-the-art workstations

Parks nearby

Casual dresscode. Work as you feel comfortable

We also welcome your furry friends!

Your personal onboarding buddy

Up to six weeks a year working from EU countries!

Remote work

Fresh fruit always available

Participation in trade fairs, congresses & events

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More Information

Our recruitment process

Video interview
A 30-45-minute video interview
Interview with management
A short 30-45-minute secondary interview with members of management or at least one of the founders.
We will ask you for references, with each of whom we will have a 5-10 minute telephone conversation.
Personal meeting (optional)
Depending on the position, we may arrange to meet you in person at the office.
We will make you an offer.

Haven't found a suitable position?

So you haven’t find the right job opening with us, but are convinced that you would like to be part of #TeamvirtualQ?

Well, use your application to show us how you and virtualQ match. Why would you like to work with us? What do you want to contribute? And how can we help you develop? Awaken our curiosity with your application and show us who you are. We are looking forward to hearing from you!


For more insights into day-to-day working life at virtualQ, follow us on Instagram at @virtualqapp !

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virtuaQ – ist die eine Datengeriebene und smarte KI die automatisierende Rückruf-Lösung für Unternehmen & Organisationen anbietet. Die Ihre Sales- oder Service- Verbindungen zu Ihren Kunden glättet. Dadurch können Sie relevante Business-Effekte erzielen:

Efficiency Booster

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Lead Engine

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Loyalty Driver

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Peak Helper

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Alle Lösungen


Peak Management

Curn Reduction

Cost Reduction


Dauerbelastung / zuviele Anrufe


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