6 measures for greater customer orientation in the service department
The CallCenter Profi’s “Guide to Outsourcing” highlights six measures for more customer orientation in the call center. One of them is: abolish queues! virtualQ can accomplish just that.
Are waiting queues still in line with the times? – How virtualQ solves an age-old problem
virtualQ offers a solution to the problem of long waiting times in call centers. Callers are informed as to when they can call without waiting. With our solution, queues are a thing of the past.
Five technologies that are transforming call centers and customer service
The digital consultancy “Marketing Resultant” reports on 5 leading technologies in customer service. virtualQ is represented with intelligent queue management!
This startup is waiting on hold for you on the phone
No more waiting endlessly in the phone queue – that’s the promise of Berlin-based startup virtualQ. Customers log in and are notified when it is their turn. A B2B solution for call center software and operators!
Avaya Conference: Modern Call Center Solution from virtualQ
Avaya Conference: virtualQ presents modern call center solution. Long queues annoy callers, but virtualQ® offers innovative solutions and solves the problem of long waiting times.
