About us
Since 2014, virtualQ has been providing ntelligent callback and appointment management solutions which offer sustained and automatic improvements to customer service experiences across all channels. We optimise reachability, capacity utilisation, and sales and service efficiency for corporates and enterprise companies.
about virtualQ
Media coverage
Our success story
The initial idea
In 2013, Ulf Kühnapfel, co-founder of virtualQ, called his internet provider – and spent 40 very frustrating minutes on hold during which he began to wonder whether there wasn’t, in this day and age, a better way of doing this… His vision was simple: to eliminate waiting in call queues. The result was virtualQ, a start-up which has now become an established company with almost ten years’ track record and employees from over ten different countries. At its Stuttgart and Berlin offices, virtualQ develops and distributes its software to corporate clients in European markets.
virtualQ
management
A strong company needs competent leadership, and our management team ensures that virtauQ has the quality, in-depth expertise, and experience required to serve its customers.
Awards & recognition
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In 2018, virtualQ is honoured as a growth winner by Gründerszene magazine.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
In 2018, virtualQ is honoured as a growth winner by Gründerszene magazine.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
In 2018, virtualQ is honoured as a growth winner by Gründerszene magazine.
In 2018, virtualQ is honoured as a growth winner by Gründerszene magazine.
As a start-up, virtualQ received the Baden-Württemberg Innovation Award in 2017.
virtualQ was awarded the Quantum Leap Award in the area of business processes by Postbank and Wirtschaftswoche.
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How can we help?
We offer you direct contact to virtualQ. You can find direct contacts for your request here.