The top 5 effects on your customer service & 14 typical use cases.

Callback and appointment solutions for every channel.

perfect solution for your industrie.

About us – Partner, our team & open vacancies.

Insights – industry knowledge, success stories, press reviews & more.

Blog

The employees of virtualQ introduce themselves! Our Senior Information & Security Specialist Andre shares his insights on data protection at virtualQ!

Introduction of our employees – Senior Information & Security Specialist Andre

You are currently viewing a placeholder content from Vimeo. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.

More Information

Andre has been with us since the beginning of 2022 and handles any data security and risk concerns that are particularly important to our customers. As we are ISO 27001 certified, we stand with our company for the protection of your data. Andre runs his own company specializing in data security as well.

What motivates you to work at virtualQ?

I have chronic impatience. I love change and innovation that drives processes and at virtualQ I know I get to express those ideas and they are valued! Before, I was in a stiff corporation where not everyone was allowed to have a voice in innovation. Here at virtualQ, I get to contribute my ideas. That’s what drives me.

What is it about your work that makes you start each day with “Yellow Optimism”?

I hate waiting. Above all, I want to do something for customers and overcome Germany’s well-known “service desert” and bring more good customer service to Germany. Therefore, I believe that our product is very beneficial and this is also reflected in my motivation to work.

What skills make you unique to virtualQ?

With a background in consulting, I’m continuing to be in that role. I’m always on the problem-solving track, which is no longer necessary with virtualQ. However, I continue to develop and am pleased about this!

Learn more about data protection at virtualQ!

Our further platforms

Newsletter

SUBSCRIBE TO THE NEWSLETTER

Discover the latest trends and exciting news about virtualQ and the customer service industry in our newsletter. Stay up-to-date and don’t miss any important news!

Discover who we are, what drives us and how we are revolutionizing the industry. Meet the team responsible for our success and learn about our passion for innovation.

Whitepaper

Find out how you can use callbacks to implement further automation and new technologies in your customer service.

Success Cases

Exciting success cases of our customers

Check out many interesting success stories of our customers and how virtualQ has been applied in customer service to support them.

Other interesting articles

Efficient customer service makes the difference: Tips, tools & technologies to overcome challenges & sustainably increase customer satisfaction.
What is a virtual queue and what advantages does it offer? What are the different types and when is it
Improve your customer service with Web Callback - smart technology for optimal communication and greater customer satisfaction.
How does the EU AI Act regulate the use of AI in contact centers? What impact does this have on
According to a trend study, contact avoidance in customer service is more important than ever before. virtualQ unterstützt Unternehmen dabei,
Transcom and virtualQ won the CCV Quality Award 2023 Best Partnership this year: "A partnership of equals".

Your message to virtualQ

How can we help?

We offer you direct contact to virtualQ. You can find direct contacts for your request here.

Schedule a personal demo

A demo says more than 1,000 words. Schedule an appointment with us directly with just a few clicks. We will personally show you the power of virtualQ AI algorithms and your possibilities.

Get inspired

Numerous success stories, interviews, videos, whitepapers, e-books, webinars as well as news and blog articles are waiting for you. Discover the many ways you can make your customer service and sales unique.

Become a partner

Let us grow together. Are you an ACD software provider, workforce management provider, BPO, contact center service provider or a consultancy? Become a partner now!

virtualQ Newsletter
abonnieren

Do you have questions? I can help you.

Your contact to recruiting


Lisa

virtuaQ – ist die eine Datengeriebene und smarte KI die automatisierende Rückruf-Lösung für Unternehmen & Organisationen anbietet. Die Ihre Sales- oder Service- Verbindungen zu Ihren Kunden glättet. Dadurch können Sie relevante Business-Effekte erzielen:

Efficiency Booster

Lorem ipsum dolor sit amet, consectetuer adipiscing elit.

Lead Engine

Lorem ipsum dolor sit amet, consectetuer adipiscing elit.

Loyalty Driver

Lorem ipsum dolor sit amet, consectetuer adipiscing elit.

Peak Helper

Lorem ipsum dolor sit amet, consectetuer adipiscing elit.

Alle Lösungen

Anwendungsfälle

Peak Management

Curn Reduction

Cost Reduction

Effizienzsteigerung

Dauerbelastung / zuviele Anrufe

Mitarbeiterzufriedenheitssteigerung

Zur Übersicht