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The top 5 effects on your customer service & 14 typical use cases.

Callback and appointment solutions for every channel.

perfect solution for your industrie.

About us – Partner, our team & open vacancies.

Insights – industry knowledge, success stories, press reviews & more.

What makes virtualQ Algorithms so special?

VirtualQ’s AI algorithms have impressed many Leaders and managers so far. But what is the secret ? What makes the virtualQ Algorithms so special? These algorithms are data-driven and have been refined over five years with billions of data points. The team’s industry expertise, rigorous testing, and experience and many other things made virtualQ a leader in the field.

3 ways to prepare your contact center for Gen Z

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Generation Z prefers digital communication and fast solutions.’s callback solution meets their needs with seamless digital customer service and personal interaction to ensure an optimal customer experience.

When customers are afraid of the voicebot

Voicebot und Chatbot im Kundenservice: So menshclich wie möglich, so maschinell wie nötig

Chatbots in customer service can lead to customer frustration if they pretend to be human employees. virtualQ solves this problem with automated callbacks to maintain customer satisfaction and increase efficiency. This enables companies to take their customers’ fears seriously and at the same time utilise the benefits of automation

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virtuaQ – ist die eine Datengeriebene und smarte KI die automatisierende Rückruf-Lösung für Unternehmen & Organisationen anbietet. Die Ihre Sales- oder Service- Verbindungen zu Ihren Kunden glättet. Dadurch können Sie relevante Business-Effekte erzielen:

Efficiency Booster

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Lead Engine

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Loyalty Driver

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Peak Helper

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Alle Lösungen


Peak Management

Curn Reduction

Cost Reduction


Dauerbelastung / zuviele Anrufe


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