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The top 5 effects on your customer service & 14 typical use cases.

Callback and appointment solutions for every channel.

perfect solution for your industrie.

About us – Partner, our team & open vacancies.

Insights – industry knowledge, success stories, press reviews & more.

Blog

virtualQ offers software that ends queues and improves customer experience. With the waiting, app and calendar functions, virtualQ reduces costs & increases overall customer satisfaction. Suitable for inbound call centers. Receive your free consultation now!

The leading-edge contact center software for industry leaders

Are you looking for modern contact center software to make your service center more efficient while increasing customer satisfaction? Now you can, with virtualQ!

End holding lines with the help of the right software

virtualQ offers cloud-based contact center software that enables your customers to wait virtually, finally putting an end to real-life waiting on the phone.

virtualQ ushers in a new era of customer management and customer experience. Whether Waiting Call, -Link or -App, whether virtualQ In-house Solution or the smart calendar function virtualQ Appointment, our customer projects clearly demonstrate one thing:

virtualQ’s software solutions reduce costs, facilitate customer management and make your customers happy!

virtualQ’s offerings are tailored to inbound call centers and offer the optimal path to greater customer satisfaction for every service center. Easily select the software solutions that fit your contact center needs. We would be happy to offer you our consulting services.

CONTACT US NOW

A comparison of virtualQ®’s contact center software solutions for service centers:

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Newsletter

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Discover the latest trends and exciting news about virtualQ and the customer service industry in our newsletter. Stay up-to-date and don’t miss any important news!

Discover who we are, what drives us and how we are revolutionizing the industry. Meet the team responsible for our success and learn about our passion for innovation.

Whitepaper

Find out how you can use callbacks to implement further automation and new technologies in your customer service.

Success Cases

Exciting success cases of our customers

Check out many interesting success stories of our customers and how virtualQ has been applied in customer service to support them.

Other interesting articles

How does the EU AI Act regulate the use of AI in contact centers? What impact does this have on
According to a trend study, contact avoidance in customer service is more important than ever before. virtualQ unterstützt Unternehmen dabei,
Transcom and virtualQ won the CCV Quality Award 2023 Best Partnership this year: "A partnership of equals".
We are pleased to introduce Sahar Derbel to you. Since 2022, Sahar has been supporting our Development Team at virtualQ
VirtualQ's AI algorithms have impressed many Leaders and managers so far. But what is the secret ? What makes the
Generation Z prefers digital communication and fast solutions. virtualQ.io's callback solution meets their needs with seamless digital customer service and

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How can we help?

We offer you direct contact to virtualQ. You can find direct contacts for your request here.

Schedule a personal demo

A demo says more than 1,000 words. Schedule an appointment with us directly with just a few clicks. We will personally show you the power of virtualQ AI algorithms and your possibilities.

Get inspired

Numerous success stories, interviews, videos, whitepapers, e-books, webinars as well as news and blog articles are waiting for you. Discover the many ways you can make your customer service and sales unique.

Become a partner

Let us grow together. Are you an ACD software provider, workforce management provider, BPO, contact center service provider or a consultancy? Become a partner now!

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Lisa

virtuaQ – ist die eine Datengeriebene und smarte KI die automatisierende Rückruf-Lösung für Unternehmen & Organisationen anbietet. Die Ihre Sales- oder Service- Verbindungen zu Ihren Kunden glättet. Dadurch können Sie relevante Business-Effekte erzielen:

Efficiency Booster

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Lead Engine

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Loyalty Driver

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Peak Helper

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Alle Lösungen

Anwendungsfälle

Peak Management

Curn Reduction

Cost Reduction

Effizienzsteigerung

Dauerbelastung / zuviele Anrufe

Mitarbeiterzufriedenheitssteigerung

Zur Übersicht