The Customer Service and Call Center Verband Deutschland e.V. (CCV) represents as “the voice of the industry” the interests and needs of the customer service and call center sector, as well as their service providers vis-à-vis the media and politics.
We are very pleased to be included in the current issue of the CCV brochure!
Read them here and learn more about the industry code, working groups and specialist groups, as well as current events and publications in the customer service and call center industry.
Click here for the CCV brochure: