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We are in the current issue of the CCV brochure! Feel free to read up!

Find us in the current issue of CCV

The Customer Service and Call Center Verband Deutschland e.V. (CCV) represents as “the voice of the industry” the interests and needs of the customer service and call center sector, as well as their service providers vis-à-vis the media and politics.

We are very pleased to be included in the current issue of the CCV brochure!

Read them here and learn more about the industry code, working groups and specialist groups, as well as current events and publications in the customer service and call center industry.

Click here for the CCV brochure:


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Success Cases

Exciting success cases of our customers

Check out many interesting success stories of our customers and how virtualQ has been applied in customer service to support them.

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Verbessern Sie Ihren Kundenservice mit Web Callback – smarte Technologie für optimale Kommunikation und mehr Kundenzufriedenheit.
Verbessern Sie Ihren Kundenservice mit Web Callback – smarte Technologie für optimale Kommunikation und mehr Kundenzufriedenheit.
How does the EU AI Act regulate the use of AI in contact centers? What impact does this have on

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Lisa

virtuaQ – ist die eine Datengeriebene und smarte KI die automatisierende Rückruf-Lösung für Unternehmen & Organisationen anbietet. Die Ihre Sales- oder Service- Verbindungen zu Ihren Kunden glättet. Dadurch können Sie relevante Business-Effekte erzielen:

Efficiency Booster

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Lead Engine

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Loyalty Driver

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Peak Helper

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Alle Lösungen

Anwendungsfälle

Peak Management

Curn Reduction

Cost Reduction

Effizienzsteigerung

Dauerbelastung / zuviele Anrufe

Mitarbeiterzufriedenheitssteigerung

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