Close this search box.

The top 5 effects on your customer service & 14 typical use cases.

Callback and appointment solutions for every channel.

perfect solution for your industrie.

About us – Partner, our team & open vacancies.

Insights – industry knowledge, success stories, press reviews & more.


The employees of virtualQ introduce themselves! Timur started as a working student and has now been with virtualQ for years!

Introduction of our employees – Business Development Manager Timur

Timur has been working in Business Development at virtualQ since 2020. With a Master’s degree in Business Administration and Marketing, he is a great asset in Business Development.

What motivates you to work at virtualQ?

Working at virtualQ in my department is very interesting because I deal with very different issues and also have responsibility for different things. I can decide what I do, I decide how I do certain things, I have a certain freedom and I really enjoy that. As none of the work I’ve done so far or now am doing has been pointless, everything I do advances and improves our business As a professional, I have gained a lot of knowledge, and I am really happy to be here.

Sum up our work at virtualQ in two Hashtags!

The first hashtag, in my opinion, should be customer service because we are improving and streamlining traditional customer service. The second hashtag would be “mutual trust,” as everyone on our team has a great deal of faith in one another and we are incredibly adaptable. It is OK to request assistance and advice. We can ask for help and tips and that is not considered bad.

What do you like about the virtualQ product?

I am 100% certain, that we offer the best solution on the market. We are proud that we are continuously developing it. We are proud of our continous improvment. We want to make the lives of our customers smoother and better and increase their own customer happiness.

What can you expect when you join the virtualQ team?

A very dynamic and diverse team with different professional experiences and generations awaits you. We have newcomers, but also people who have been with us for several years. You will be part of a highly motivated and innovation driven team. You’ll make friends and take responsibility from day one. You will get to know yourself and enjoy working here

Our further platforms



Discover the latest trends and exciting news about virtualQ and the customer service industry in our newsletter. Stay up-to-date and don’t miss any important news!

Discover who we are, what drives us and how we are revolutionizing the industry. Meet the team responsible for our success and learn about our passion for innovation.


Mit dem Laden des Videos akzeptieren Sie die Datenschutzerklärung von Vimeo.
Mehr erfahren

Video laden


Find out how you can use callbacks to implement further automation and new technologies in your customer service.

Success Cases

Exciting success cases of our customers

Check out many interesting success stories of our customers and how virtualQ has been applied in customer service to support them.

Other interesting articles

We are pleased to announce the co-operation of virtualQ with Deutsche Telekom Global Carrier. Find out more about the partnership
According to a trend study, contact avoidance in customer service is more important than ever before. virtualQ unterstützt Unternehmen dabei,
Transcom and virtualQ won the CCV Quality Award 2023 Best Partnership this year: "A partnership of equals".
We are pleased to introduce Sahar Derbel to you. Since 2022, Sahar has been supporting our Development Team at virtualQ
VirtualQ's AI algorithms have impressed many Leaders and managers so far. But what is the secret ? What makes the
Generation Z prefers digital communication and fast solutions.'s callback solution meets their needs with seamless digital customer service and

Your message to virtualQ

How can we help?

We offer you direct contact to virtualQ. You can find direct contacts for your request here.

Schedule a personal demo

A demo says more than 1,000 words. Schedule an appointment with us directly with just a few clicks. We will personally show you the power of virtualQ AI algorithms and your possibilities.

Get inspired

Numerous success stories, interviews, videos, whitepapers, e-books, webinars as well as news and blog articles are waiting for you. Discover the many ways you can make your customer service and sales unique.

Become a partner

Let us grow together. Are you an ACD software provider, workforce management provider, BPO, contact center service provider or a consultancy? Become a partner now!

Close this search box.
Close this search box.

Do you have questions? I can help you.

Your contact to recruiting


virtuaQ – ist die eine Datengeriebene und smarte KI die automatisierende Rückruf-Lösung für Unternehmen & Organisationen anbietet. Die Ihre Sales- oder Service- Verbindungen zu Ihren Kunden glättet. Dadurch können Sie relevante Business-Effekte erzielen:

Efficiency Booster

Lorem ipsum dolor sit amet, consectetuer adipiscing elit.

Lead Engine

Lorem ipsum dolor sit amet, consectetuer adipiscing elit.

Loyalty Driver

Lorem ipsum dolor sit amet, consectetuer adipiscing elit.

Peak Helper

Lorem ipsum dolor sit amet, consectetuer adipiscing elit.

Alle Lösungen


Peak Management

Curn Reduction

Cost Reduction


Dauerbelastung / zuviele Anrufe


Zur Übersicht