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The top 5 effects on your customer service & 14 typical use cases.

Callback and appointment solutions for every channel.

perfect solution for your industrie.

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Insights – industry knowledge, success stories, press reviews & more.

Business growth only through radical service focus

Customer experience (CX) and customer-centric teams are driving business growth. A shift in thinking is needed to view service as a growth driver rather than a cost center. Companies should introduce more agile organizational structures as well as a customer experience orientation.

Call-back Or Call-in?

Call-back and call-in are solutions for long queues in customer service. Explore the advantages and disadvantages of these solutions.

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Lisa

virtuaQ – ist die eine Datengeriebene und smarte KI die automatisierende Rückruf-Lösung für Unternehmen & Organisationen anbietet. Die Ihre Sales- oder Service- Verbindungen zu Ihren Kunden glättet. Dadurch können Sie relevante Business-Effekte erzielen:

Efficiency Booster

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Lead Engine

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Loyalty Driver

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Peak Helper

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Alle Lösungen

Anwendungsfälle

Peak Management

Curn Reduction

Cost Reduction

Effizienzsteigerung

Dauerbelastung / zuviele Anrufe

Mitarbeiterzufriedenheitssteigerung

Zur Übersicht